Cookie Policy
Last updated: January 21, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.
Cookies contain information that is transferred to your device's hard drive. They are widely used to make websites work more efficiently and to provide information to website owners.
2. How We Use Cookies
Zyra Learning uses cookies for several important purposes:
- Essential Functions: To enable core website functionality and security
- Authentication: To keep you logged in to your account
- Preferences: To remember your settings and preferences
- Analytics: To understand how visitors use our website
- Performance: To improve website speed and performance
- Security: To protect against fraudulent activity and enhance security
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable basic functions like page navigation, access to secure areas, and session management. Without these cookies, our services cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session | Session |
| auth_token | Keeps you logged in | 30 days |
| csrf_token | Security protection | Session |
3.2 Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve website performance and user experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - visitor tracking | 2 years |
| _gid | Google Analytics - session tracking | 24 hours |
| _gat | Google Analytics - request throttling | 1 minute |
3.3 Functional Cookies
These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced, personalized features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your preferences | 1 year |
| language | Remembers language choice | 1 year |
| timezone | Stores timezone preference | 1 year |
3.4 Targeting/Advertising Cookies
We do not currently use advertising cookies. However, we reserve the right to use them in the future for marketing purposes. If we do, we will update this policy and seek your consent where required.
4. Third-Party Cookies
We use trusted third-party services that may set their own cookies. These include:
4.1 Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics sets cookies to help us understand how visitors interact with our site. The information generated is transmitted to and stored by Google.
Learn more: Google Privacy Policy
4.2 Payment Processors (Razorpay)
Our payment processor, Razorpay, may set cookies during the payment process to ensure secure transactions and prevent fraud.
Learn more: Razorpay Privacy Policy
4.3 Video Conferencing Platform
Our video conferencing provider may set cookies when you join a class. These cookies are necessary for the video platform to function properly.
5. Managing Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies you have and delete them individually
- Block third-party cookies
- Block cookies from particular sites
- Block all cookies from being set
- Delete all cookies when you close your browser
5.2 Browser-Specific Instructions
For specific instructions on managing cookies in your browser:
5.3 Opt-Out Tools
You can opt-out of Google Analytics tracking by installing theGoogle Analytics Opt-out Browser Add-on.
6. Impact of Disabling Cookies
Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly. Specifically:
- You may not be able to stay logged in to your account
- Your preferences and settings may not be saved
- Some interactive features may not work
- Payment processing may be affected
- Video conferencing features may not function
Strictly necessary cookies cannot be disabled if you wish to use our services.
7. Cookie Consent
When you first visit our website, you will see a cookie consent banner. By clicking "Accept" or continuing to use our website, you consent to our use of cookies as described in this policy.
You can change your cookie preferences at any time by:
- Adjusting your browser settings
- Clicking on the "Cookie Settings" link in our website footer
- Contacting us at privacy@zyralearning.com
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any significant changes by posting a notice on our website or sending you an email.
Please review this policy periodically to stay informed about how we use cookies.
9. More Information
For more information about cookies and how to manage them, visit:
10. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: privacy@zyralearning.com
Phone: +91 (234) 567-890
Address: 123 Learning Street, City, Country 12345