Privacy Policy

Last updated: January 21, 2025

1. Introduction

Welcome to Zyra Learning ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online Islamic education services.

By using Zyra Learning, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Enroll in courses
  • Make payments
  • Contact us for support
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email, phone number, address)
  • Age and date of birth
  • Payment information (processed securely through Razorpay)
  • Learning preferences and educational background
  • Profile information and photographs (optional)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our educational services
  • Course Management: To schedule classes, track progress, and facilitate communication with instructors
  • Payment Processing: To process transactions securely through our payment partners
  • Communication: To send you updates, newsletters, and important service notifications
  • Customer Support: To respond to your inquiries and provide assistance
  • Personalization: To customize your learning experience and recommend relevant courses
  • Analytics: To analyze usage patterns and improve our website and services
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., payment processors, email services)
  • Instructors: Your basic information is shared with assigned instructors to facilitate your learning
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: When you have given explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure data storage with access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing your data

To exercise these rights, please contact us at privacy@zyralearning.com.

8. Children's Privacy

Our services are used by children under the age of 13 with parental consent. We take special care to protect children's privacy. Parents or guardians must provide consent for children to use our services. We collect only the minimum necessary information for educational purposes and do not use children's data for marketing purposes.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the &qote;Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@zyralearning.com

Phone: +91 (234) 567-890

Address: 123 Learning Street, City, Country 12345